50 Tips for eBay Sellers

The premise of this text is to offer some suggestions for eBay sellers whether or not you’re a seasoned eBayer or a novice, I hope you’ll find the following pointers helpful.

The important thing to eBay is Greatest Match. Greatest Match is the place eBay by its use of algorithms shows your itemizing primarily based on what the customer is looking for. The extra related your itemizing is to their search the upper your itemizing will populate within the outcomes. Appears simple sufficient… Match your itemizing to what consumers are looking for. Nicely, not precisely, eBay will manipulate the outcomes primarily based on higher consumers with higher listings populating first.

What Influences Greatest Match

1) The precise algorithm is unknown and secret however to a couple insiders. Nonetheless this algorithm is at all times altering however we are able to decide a few of the elements which impression Greatest Match.

A vendor’s monitor file on eBay, Aggressive Pricing, Postage & Packaging prices all affect the Greatest Match outcomes.

Earlier Profitable Gross sales

2) eBay loves sellers with a profitable monitor file. if an merchandise has bought beforehand and obtained nice suggestions, that’s usually an indicator of future success. So constructive suggestions influences excessive inhabitants in search outcomes.

Free Transport

three) eBay loves free delivery and so do their consumers. Clearly the prices of the delivery are wrapped into the sale worth of your itemizing. Free delivery appears to affect the search outcomes as nicely.

Defect Fee

four) A sellers defect fee will considerably affect the place their listings populate within the Greatest Match search outcomes. Clearly, High Rated Sellers get choice on this space which is why customer support is essential when coping with consumers.

Itemizing High quality

5) Having many footage of your merchandise appears to affect the relevance of your itemizing. Nonetheless, many sellers argue that utilizing many search engine optimization methods inside your itemizing can affect inhabitants. As an illustration, mentioning related phrases a number of occasions all through the itemizing.

Merchandise Specifics

6) Merchandise specifics are the checked containers associated to attributes of the product you might be promoting which is on the promoting type or in your itemizing device. Serving to eBay categorize your listings with this perform will enable your itemizing to populate larger in related searches.

Public sale or Purchase Now

7) Purchase Now and Auctions are handled in a different way within the search outcomes. Auctions will sky rocket by the search outcomes as their finish occasions develop into nearer. Auctions are a good way to check pricing methods and new itemizing titles.

Persistence is a advantage

eight) To start with it will probably take fairly someday to construct your fame and populate larger in search outcomes. Don’t run out of endurance and use Auctions to construct your on-line fame.

Constructing Suggestions

9) To shortly construct suggestions concentrate on promoting cheap well-liked objects that require little instruction. Display screen Protectors are an ideal merchandise to promote for cellphone equipment.


10) eBay has a system of monitoring efficiency of each vendor. Even a 2% defect fee could possibly be catastrophic for a vendor. Sellers are cautioned to take customer support and high quality management very severely.

What impacts Defect Fee?

11) Defects are utilized to your account in quite a lot of methods

a) Getting a ranking of 1 star for supply time

b) Merchandise description getting a ranking of three stars or much less

c) Destructive or Impartial suggestions

d) Non receipt of the merchandise by the customer

e) Return Request as a result of merchandise didn’t match your description

f) Vendor cancelled transactions

g) Consumers searching for an merchandise for supply

Monitoring Defects

12) Examine your vendor dashboard within the My eBay part steadily. Right here you’ll find an in depth Defect Report which provides you with info on a transaction by transaction foundation.

Difficult Defects

13) You may enchantment defects. Within the occasion you are feeling a defect is unwarranted, you may file an enchantment. If an enchantment is profitable this can enable you to keep an above common ranking. This may be time consuming however could be a essential course of when an eBayer first begins.

Are all Defects handled the identical?

14) eBay makes no distinction between the kind of defects you obtain. Every one carries the identical wight because the others. That is the place promoting cheap, excessive frequency objects together with larger priced objects assist to dilute your defect charges. Promoting solely excessive worth occasionally ordered objects could possibly be harmful should you obtain just one defect.

Refund consumers through eBay not PayPal

15) Not refunding a purchaser can result in a defect. eBay doesn’t monitor refunds by PayPal, so ensure you at all times refund a purchaser by eBay and never PayPal even whether it is simpler.

2016 Defect Fee Modifications

16) In February, eBay might be altering the principles by which they assess defect charges. eBay guarantees that the brand new course of might be less complicated and simpler for sellers to take care of their good fame.

Give attention to customer support

17) Since defect charges might be the life blood of your small business, make a acutely aware effort to make each buyer blissful.

High quality Management

18) Guarantee that in case you are fulfilling your personal merchandise that you just arrange high quality management factors all through the method to make sure your consumers obtain precisely what they’ve bought. Double checking the work earlier than it leaves your facility may cost a little bit extra, however will guarantee 100% satisfaction out of your consumers.

eBay Image Requirements

19) Ensure you are utilizing clear, zoomable pictures and use the eBay requirements on dimension with out borders.

Merchandise Specifics

20) Ensure you verify mark each related time period within the Merchandise Specifics part on the eBay promote type.

Make use of Titles

21) Remember to make the most of all 80 characters in merchandise title part. Cram in as a lot related info as potential. In case your merchandise is engaging abroad it’s possible you’ll wish to use a few of the phrases which is likely to be related in that market.

Bullet Factors

22) Remember to use bullet factors for further clarification in your merchandise specifics part.

Reply emails quickly

23) Ensure you reply all emails as shortly as potential. Consumers admire fast responses when sealing with sellers.

Use Many Footage

24) Use the eBay system to add pictures for an merchandise so a purchaser is aware of precisely what they’re buying. eBay means that you can add 12 pictures without cost. Ensure you make the most of that characteristic.

NO HTML in your itemizing

25) Don’t use fancy HTML inside your itemizing. HTML code doesn’t view correctly on lots of the cell gadgets. With Cellular gross sales growing annually, why threat your itemizing not viewing correctly on a cell gadget.

Use ONLY Related Textual content in Your Titles

26) Stick with phrases which are related to your merchandise within the Title part

NO Litter

27) Be sure that return directions and postage info are positioned within the applicable sections of your itemizing. The title part isn’t any place to determine postage prices or something that has a separate part for it.

Make use of Catalogues and Product Identifiers

28)The system is not excellent however make use of product identifiers and catalogue particulars to assist consumers discover your itemizing.

Cellular Machine Checks

29) Ensure you verify your listings on a cell gadget. You don’t want to overlook out on this a part of the market which is rising annually.

Be Distinctive

30) Don’t simply copy and paste titles from others sellers providing the identical product. Use distinctive titles to make your itemizing stand out from the group.


31) First cease for many new consumers would be the USPS. When you graduate to 100 packages fulfilled per day that is once you begin buying round. Consolidators may also help scale back postage charges tremendously.

Courier vs Mail

32) For heavier objects it might be less expensive to ship packages through a courier service as a substitute of the USPS. Usually packages weighing over 5 kilos might be cheaper through courier than mail.


33) Ensure you solely use companies that provide monitoring from label creation to supply.

Branded Packaging

34) Ensure you use containers and packaging that comprise your organization info and web site URL. Be sure that to incorporate inserts for any low cost packages for repeat consumers.


35) Ensure you implement an excellent returns course of. A nasty returns course of can create a unhappy buyer.

Who Pays for the Return

36) That is dependent upon the state of affairs. If the customer modified their thoughts… Then they need to bear the associated fee. If the customer obtained a broken merchandise, not working, or not described correctly then the vendor ought to pay for the return.

Handle your returns course of

37) Ensure you get the merchandise again, double verify the situation of the merchandise and checklist it once more. Establishing an excellent returns system might prevent 1000’s of sooner or later.

Package deal your objects securely

38) Please notice that in the course of the mailing course of your packages might be dumped onto tables, tossed into sacks and be dealt with fairly vigorously. Sending out take a look at shipments in numerous packaging will make sure that you choose the right packaging that may optimize safety vs price.

Double Examine Postage Primarily based on Packaged Merchandise

39) Some folks simply weigh the merchandise and calculate postage earlier than its been packaged for his or her listings. Ensure you think about all the prices of postage, packaging and dealing with earlier than itemizing your merchandise.

Promoting Limits

40) All new eBay sellers might be given a vendor restrict when beginning. Ask eBay to extend your restrict instantly after which repeatedly request a rise each 30 days.

Worldwide Transport

41) Ensure you provide Worldwide delivery on all of your merchandise for the 28 international locations that get supply affirmation utilizing USPS First Class Package deal Worldwide.

Don’t provide delivery to international locations with out Supply Affirmation

42) Everytime you ship to a rustic which doesn’t provide supply affirmation you run the danger of a purchaser fraudulently claiming non supply. Accomplish that at your personal threat.

PayPal Low cost

43) You may get reductions in your PayPal charges. Ensure you ask them for a PayPal Service provider Account.

Control competitors

44) Though worth is essential, consumers will buy your objects extra typically if the shopping for expertise is superior. So don’t get hung up on worth alone.


45) Ensure you make the most of a free downloadable device referred to as Turbolister. This lets you make adjustments to all of your listings from one location. This may come in useful once you develop your stock to incorporate extra objects on the market.

Promoting Supervisor Professional

46) Ensure you improve your promoting supervisor to the promoting supervisor professional package. This may assist you to automate duties like electronic mail and suggestions to avoid wasting you time.


47) Ensure you get your detailed competitor info from a dependable supply like terrapeak. This device offers you info on what it’s possible you’ll wish to purchase and the right way to worth your objects.

Keep Targeted

48) Keep targeted in your extra worthwhile listings. To start with managing a number of traces of merchandise might be overwhelming. So keep targeted on worthwhile traces and at all times be looking out for brand spanking new ones.

Quantity does not at all times imply Earnings

49) Concentrate on the truth that typically delivery much less packages per day of a better margin merchandise is best than delivery tons of low margin objects.

Testing Testing

50) Ensure you take a look at all facets of your listings earlier than making adjustments or beginning. You wish to make sure that the fully perceive all price elements earlier than going stay.

Source by Joseph Amalfitano